If you have a question, or need anything clarifying, please feel free get in touch with a member of our team.
A vulnerable client is someone who, due to their personal circumstances, is especially susceptible to detriment.
We recognise that certain groups of our clients could be vulnerable. We will consider a client’s individual circumstances where a potential vulnerability is identified. These groups could include, but are not restricted to:
When life is tough, Samaritans are here to listen at any time of the day or night. You can talk to them about anything that’s troubling you, no matter how difficult. Call free on 116 123 or visit the Samaritans website.
Shout offers confidential 24/7 crisis text support for times when you need immediate assistance. · Text “SHOUT” to 85258 or visit Shout Crisis Text Line
CALM is the Campaign Against Living Miserably, for people in the UK who are down or have hit a wall for any reason. Call 0800 58 58 58 (daily, 5pm to midnight) · Free, anonymous webchat with trained staff or Visit the CALM website